Centro de ayuda / Billing & tax
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What Staklio costs, how the trial works, and what happens if a payment fails.
Para operadores · 4 min de lectura
Staklio is priced on two things: the owners you manage and the units in your rental programme. Properties, features and staff accounts are included.
$7 per active owner plus $1 per participating unit, per month, with a $99 monthly minimum. An active owner is one who actually holds at least one unit — somebody on file with nothing assigned is not billed. A participating unit is one in your rental programme. Paying a year ahead takes 20% off.
New accounts get 14 days. When it ends, whoever holds the subscription is taken to the subscription page on their next visit. Owners are never locked out over a payment they have nothing to do with — they keep read access to their statements.
Nothing happens to your bill until the 1st. On the first of each month the owner and unit counts are read, and that is the price for the month ahead. An owner added on the 3rd is free until the next 1st — at most one month of grace, in exchange for never seeing a part-month amount on an invoice.
Who can see the subscription page?
Managers and admins. Owners cannot reach it — what the account costs is not their business.
Can I switch between monthly and annual?
The choice is made when you subscribe. To change afterwards, contact support.
I added an owner but was not charged.
Comped accounts and fixed-price deals are exempt. If neither applies, contact support — a charge can be missed if Stripe was briefly unreachable at that moment.
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