Help center / Settlements & statements

Setting up deduction rules

Commissions, cleaning fees and OTA costs as an ordered waterfall.

For operators · 5 min read

Deductions are defined as rules that run in order against each reservation. This makes every settlement transparent and reproducible.

A booking through the waterfall

Three rules — 15% OTA fee, 20% commission, $35 cleaning — against one $1,200 booking. Each rule works on what the previous one left, so the base of every line is the running total above it.

Room revenue (net, tax excluded) $1,200.00
1. OTA commission, 15% of $1,200 − $180.00
2. Management commission, 20% of $1,020 − $204.00
3. Cleaning fee, fixed − $35.00
Owner receives $781.00

Swapping the two percentages changes nothing — 0.85 × 0.80 is the same either way, and the owner still receives $781. Order matters when a fixed amount meets a percentage: move the $35 cleaning fee to the top and it comes off before either percentage, so the owner receives $792.20 instead of $781.

Each rule has

  • •A type — percentage (e.g. 15% management, 12% OTA) or fixed (e.g. €45 housekeeping).
  • •An application — per reservation or per night.
  • •A scope — account-wide, per property, or per owner. The most specific scope wins.
  • •A flag for whether it applies to owner stays.
  • •An effective date range, so historic settlements stay frozen when you change rules.
  • •An order number, controlling where it sits in the waterfall.

The waterfall

Rules apply in order. In running-total mode each rule applies to the result of the previous one. For example: gross €1,000 → 20% commission −€200 → €800 → fixed €35 cleaning −€35 → €765 net.

Settlement rules configuration with scope and order

Where do I edit rules?

Under Settlements → Rules. You can set account-level rules and override them per property or per owner.

Will changing a rule alter past settlements?

No. Effective date ranges keep already-generated settlements immutable; new rules apply going forward.

Related articles

› Generate & send settlements › Disputes & adjustments › Automate your settlement schedule › Charging expenses to owners

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