Centro de ayuda / Settlements & statements

Setting up deduction rules

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Commissions, cleaning fees and OTA costs as an ordered waterfall.

Para operadores · 5 min de lectura

Deductions are defined as rules that run in order against each reservation. This makes every settlement transparent and reproducible.

A booking through the waterfall

Three rules — 15% OTA fee, 20% commission, $35 cleaning — against one $1,200 booking. Each rule works on what the previous one left, so the base of every line is the running total above it.

Room revenue (net, tax excluded)	$1,200.00
1. OTA commission, 15% of $1,200	− $180.00
2. Management commission, 20% of $1,020	− $204.00
3. Cleaning fee, fixed	− $35.00
Owner receives	$781.00

Swapping the two percentages changes nothing — 0.85 × 0.80 is the same either way, and the owner still receives $781. Order matters when a fixed amount meets a percentage: move the $35 cleaning fee to the top and it comes off before either percentage, so the owner receives $792.20 instead of $781.

Each rule has

•A type — percentage (e.g. 15% management, 12% OTA) or fixed (e.g. €45 housekeeping).
•An application — per reservation or per night.
•A scope — account-wide, per property, or per owner. The most specific scope wins.
•A flag for whether it applies to owner stays.
•An effective date range, so historic settlements stay frozen when you change rules.
•An order number, controlling where it sits in the waterfall.

The waterfall

Rules apply in order. In running-total mode each rule applies to the result of the previous one. For example: gross €1,000 → 20% commission −€200 → €800 → fixed €35 cleaning −€35 → €765 net.

Settlement rules configuration with scope and order

Where do I edit rules?

Under Settlements → Rules. You can set account-level rules and override them per property or per owner.

Will changing a rule alter past settlements?

No. Effective date ranges keep already-generated settlements immutable; new rules apply going forward.

Setting up deduction rules

Each rule has

The waterfall

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